Cookie Policy
How reflectivenerve.com uses tracking technologies to enhance your trading analysis experience
Last Updated: January 15, 2025When you visit reflectivenerve.com, small data files get stored on your device. These files help us remember your preferences and improve how our technical analysis tools work for you. Think of them as bookmarks that keep track of what matters to you.
We're committed to transparency about how these technologies work. This policy explains what data we collect, why we need it, and how you can control what gets stored on your device.
What Are Cookies and Tracking Technologies
Cookies are tiny text files that websites place on your computer or phone. They contain information about your visit and help the site recognize you when you come back. Most modern websites rely on them to function properly.
Beyond standard cookies, we also use similar technologies like local storage, session storage, and tracking pixels. Each serves a specific purpose in making your experience smoother and more personalized.
For instance, when you customize your chart settings on our platform, a cookie remembers those preferences. Without it, you'd have to reconfigure everything each time you visit.
Essential Cookies
These keep the site running. They handle login sessions, remember your language choice, and maintain security features. You can't really turn these off without breaking the site's basic functionality.
Functional Cookies
These remember your preferences like saved chart layouts, favorite indicators, and custom timeframes. They make your experience more personal but aren't strictly necessary for the site to work.
Analytical Cookies
We use these to understand how people interact with our tools. Which features get used most? Where do users get stuck? This data helps us improve the platform over time.
Marketing Cookies
These track your browsing patterns to show relevant educational content and course offerings. They help us understand which topics interest you most so we can provide better resources.
Specific Data We Collect
Let's be specific about what information actually gets stored when you use our platform. We believe in being upfront rather than hiding behind vague language.
- Your preferred chart settings and indicator configurations
- Login credentials and session identifiers for account security
- Language and timezone preferences for accurate data display
- Pages visited and features used during each session
- Device type and browser information for compatibility purposes
- Time spent on different sections of the platform
- Interaction patterns with educational materials and resources
- Error messages and technical issues you encounter
We don't collect personally identifiable information through cookies unless you're logged into your account. Anonymous visitors get assigned a random identifier that can't be traced back to them.
How We Use This Information
Data collection isn't just about gathering information. Here's what we actually do with it and why it matters for your experience on reflectivenerve.com.
Performance Optimization: We analyze loading times and identify bottlenecks in our charting tools. If lots of users experience delays with a specific indicator, that tells us where to focus our development efforts.
Personalization: Your saved layouts and preferences get stored so you don't waste time reconfiguring everything. Some of our users have complex multi-chart setups that would take 10 minutes to recreate from scratch.
Educational Content: When you engage with certain trading concepts or analysis methods, we can suggest related resources that match your learning path. This helps you build knowledge systematically rather than randomly.
We also use aggregate data to understand broader patterns. For example, if we notice that users in Thailand access the platform primarily during Asian market hours, we can schedule maintenance during off-peak times.
Managing Your Cookie Preferences
You have control over what gets stored on your device. Here's how to adjust settings based on what you're comfortable with.
Browser Settings
Every major browser lets you block or delete cookies through its settings menu. Look for "Privacy" or "Security" sections. Keep in mind that blocking all cookies will prevent you from logging into the platform.
Selective Blocking
Most browsers allow you to accept some cookies while blocking others. You could allow essential and functional cookies while rejecting marketing ones. This gives you functionality without tracking.
Private Browsing
Using incognito or private mode means cookies get deleted when you close the browser. You'll need to log in fresh each time, but nothing persists between sessions.
Account Preferences
If you have a reflectivenerve account, you can adjust cookie preferences through your dashboard. This gives you granular control over what data we store without affecting browser settings.
Data Retention and Storage
Different types of cookies stick around for different periods. Session cookies disappear when you close your browser. Persistent cookies can last anywhere from a few days to a couple of years.
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Authentication | Active session only | Keeps you logged in while browsing |
| Preference Storage | 12 months | Remembers chart settings and layouts |
| Analytics Data | 24 months | Tracks usage patterns and improvements |
| Marketing Tracking | 6 months | Measures campaign effectiveness |
We regularly review stored data and delete anything that's no longer useful. There's no point keeping information that doesn't serve a purpose.
Third-Party Services
Some features on reflectivenerve.com rely on services provided by other companies. These partners may set their own cookies when you interact with their tools.
For instance, we embed educational videos from hosting platforms, and those platforms might track viewing habits. We use analytics services that place their own tracking cookies. Payment processors set cookies during checkout.
These third parties have their own privacy policies that govern how they handle data. We choose partners carefully, but we can't control their practices directly. If you want to know more about what they collect, check their respective policies.
Updates to This Policy
Technology changes. Our platform evolves. Sometimes we need to update how we handle cookies and tracking. When that happens, we'll post the new version here with an updated date at the top.
Significant changes will be announced through email if you have an account with us. We won't quietly slip in major modifications without letting you know.
We recommend checking this page occasionally if you're concerned about privacy. The date at the top tells you when we last made changes.
Questions About Cookie Usage?
If something in this policy doesn't make sense or you want more details about specific tracking technologies we use, reach out. We're happy to explain how things work.